Measurement before dashboards
It is tempting to start with a dashboard, because a dashboard looks like progress. But a chart built on undefined or unreliable events only makes uncertainty look precise. We start by agreeing what the business needs to know: which outcomes matter, how they are defined and what decisions the data should inform.
From there we design the events, conversions and tagging that produce those answers, document them, implement them and verify them in the live environment. Dashboards come last and stay small.
- Decisions: what budget, channel and content choices the data must support
- Outcomes: agreed definitions of lead, qualified lead, booking and sale
- Events: the interactions that lead to those outcomes, named consistently
- Sources: which system holds the authoritative number for each metric
- Verification: tests in the live environment, not assumptions








